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Privacy Policy

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RQA Solutions – Web Design and SEO Services
Last updated: 7 May 2025

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We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our services.

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1. Who We Are

RQA Solutions is a UK-based web design and SEO business providing digital services to individuals and small businesses.

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2. What Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Business details (if relevant)

  • Any other information you choose to share via contact forms or email

  • IP address and browsing behaviour (via cookies and analytics tools)

3. How We Use Your Information

We collect your information to:

  • Respond to your enquiries

  • Provide you with our services

  • Send project updates or follow-ups

  • Improve our website and service offerings

  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies and Analytics

Our website uses cookies and analytics tools (e.g. Google Analytics) to collect non-personal data such as page views, session duration, and user behaviour.

You can control or disable cookies through your browser settings. For more information, visit www.aboutcookies.org.

5. Data Storage and Security

We take reasonable steps to ensure your data is stored securely and protected from unauthorised access or misuse.

If you contact us via a third-party platform (e.g. Wix forms or email), your data may also be stored in accordance with that platform’s privacy practices.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict how your data is used

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details above.

7. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

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